Terms of Service

1. Acceptance of Terms

By creating an account or using our services, you confirm that:

• You are at least 18 years old
• You have the legal capacity to enter into these Terms
• You have read, understood, and agree to be bound by these Terms
• If using on behalf of an organization, you have authority to bind that organization

2. Description of Service

Our AI Sales Training Platform provides:

• AI-powered conversation simulation for sales training
• Personalized coaching and feedback
• Performance analytics and insights
• Team management and progress tracking
• Custom scenario creation and role-playing
• Integration with sales methodologies and best practices

3. Account Registration and Security

Account Creation

To use our services, you must:

• Provide accurate, current, and complete information
• Maintain and update your information as needed
• Choose a strong, secure password
• Not share your account credentials with others
• Not create multiple accounts without permission

Account Security

You are responsible for:

• Maintaining the confidentiality of your account
• All activities that occur under your account
• Notifying us immediately of any unauthorized use
• Ensuring your team members comply with these Terms

4. Subscription and Billing

Subscription Plans

We offer various subscription plans with different features and limits. By subscribing:

• You authorize us to charge your payment method
• Subscriptions automatically renew unless cancelled
• You can upgrade, downgrade, or cancel anytime
• Changes take effect at the next billing cycle

Payment Terms

• All fees are in USD unless otherwise specified
• Payments are processed securely through Polar
• Applicable taxes will be added to the listed prices
• We reserve the right to change prices with 30 days notice

Refund Policy

We offer a 14-day money-back guarantee for new subscriptions. Refunds are not available for:

• Renewal periods
• Partial months of service
• Accounts terminated for Terms violations

5. Acceptable Use Policy

You agree not to:

• Use the service for any illegal or unauthorized purpose
• Violate any laws in your jurisdiction
• Harass, abuse, or harm others
• Impersonate any person or entity
• Reverse engineer or attempt to extract source code
• Interfere with or disrupt the service
• Use automated systems to access the service
• Share inappropriate or offensive content
• Attempt to gain unauthorized access to our systems

6. Intellectual Property Rights

Our Property

We retain all rights to:

• The platform and all its features
• Our AI models and training algorithms
• Our brand, logos, and trademarks
• All content we create or provide
• Aggregated and anonymized usage data

Your Content

You retain ownership of content you create, but grant us a license to:

• Store, process, and display your content
• Use it to provide and improve our services
• Create anonymized insights from your usage
• Share it with your team members as authorized

7. AI Services and Limitations

Regarding our AI-powered features:

• AI responses are generated based on training data and may not always be accurate
• You should not rely solely on AI feedback for critical business decisions
• We continuously improve our models but cannot guarantee specific outcomes
• AI interactions are for training purposes only
• You are responsible for applying learned skills appropriately

8. Privacy and Data Protection

Your use of our services is subject to our Privacy Policy, which explains how we collect, use, and protect your information. By using our services, you consent to our data practices as described in the Privacy Policy.

9. Disclaimers and Limitations of Liability

Service Disclaimer

THE SERVICE IS PROVIDED 'AS IS' AND 'AS AVAILABLE' WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY.

10. Indemnification

You agree to indemnify and hold harmless Prodius Enterprise and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your use of the service
• Your violation of these Terms
• Your violation of any third-party rights
• Any content you submit or share

11. Termination

Either party may terminate these Terms:

• You may cancel your account at any time
• We may suspend or terminate your access for Terms violations
• Upon termination, your right to use the service ceases immediately
• We may retain certain data as required by law

12. Modifications to Terms

We may modify these Terms at any time. If we make material changes:

• We will notify you via email or in-app notification
• You'll have 30 days to review the changes
• Continued use after the effective date constitutes acceptance
• If you disagree, you may terminate your account

13. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of California, United States, without regard to conflict of law principles.

14. General Provisions

• Entire Agreement: These Terms constitute the entire agreement between you and us
• Severability: If any provision is unenforceable, the rest remains in effect
• Waiver: Failure to enforce any right is not a waiver of that right
• Assignment: You may not assign these Terms without our consent
• Force Majeure: Neither party is liable for delays due to circumstances beyond their control

15. Contact Information

For questions about these Terms, please contact us: