Website: https://prodiusenterprise.com
Privacy contact: cristian@prodiusenterprise.com
This Privacy Policy explains how Prodius Enterprise ("Prodius," "we," "us," or "our") collects, uses, shares, and protects information in connection with our website, preview request form, scheduling flow, ecommerce app implementation services, app support, and related services.
1. Information We Collect
We may collect information you provide directly, including your name, email address, company, website URL, role, meeting details, app requirements, project notes, and messages.
When providing Services, we may process ecommerce platform information, product and catalog data, website content, brand assets, app configuration, analytics events, push notification configuration, support communications, and technical diagnostics. Depending on the project, this may include personal information contained in your ecommerce systems, such as customer account or order-related data.
We may also collect basic website and device information, such as pages visited, browser type, IP address, referring page, approximate location, and interaction data.
2. How We Use Information
We use information to respond to inquiries, create app previews, schedule meetings, prepare proposals, provide and improve Services, build and maintain app experiences, communicate with you, process payments, troubleshoot issues, protect security, comply with legal obligations, and enforce our agreements.
We may use aggregated or de-identified information to understand service performance, improve our processes, and explain general product outcomes.
3. How We Share Information
We may share information with service providers that help us operate the website and Services, such as hosting providers, email providers, scheduling tools, analytics providers, payment processors, ecommerce platforms, app infrastructure providers, app-store providers, and professional advisers.
We may also share information when required by law, to protect rights and safety, in connection with a business transaction, or with your direction or consent.
We do not sell personal information for money.
4. Ecommerce and App Data
For implementation and support, Prodius may access systems you authorize, including ecommerce platforms, app-store accounts, analytics tools, and notification providers. We use this access only to provide the Services, troubleshoot issues, and support the app, unless you authorize another use.
You are responsible for the privacy notices, consents, customer communications, and legal basis required for your ecommerce website and app.
5. Retention
We keep personal information for as long as reasonably needed to provide Services, maintain business records, resolve disputes, comply with legal obligations, and protect our rights. We may retain limited records after a project ends, such as invoices, contracts, security logs, support history, and suppression or preference records.
6. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your Choices and Rights
Depending on where you live, you may have rights to access, correct, delete, restrict, object to, or receive a copy of certain personal information. You may also have the right to withdraw consent where processing is based on consent.
To make a privacy request, email cristian@prodiusenterprise.com. We may need to verify your request before responding.
8. International Transfers
We may process information in countries other than where you live. When required, we use appropriate safeguards for international transfers.
9. Children
The Services are intended for businesses and are not directed to children. We do not knowingly collect personal information from children.
10. Changes
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.
11. Contact
Privacy questions may be sent to cristian@prodiusenterprise.com.